Your résumé is to highlight your accomplishments that relate to your career objective. (Notice that an objective is the premise in this strategy –it’s not optional.)
An accomplishment is something that you made happen that demonstrates a benefit because of what you did (What did you do and what was the outcome of your action?). Good accomplishment statements use strong action verbs and have the following characteristics:
State what action you took to improve a situation
- Express how your action benefited the organization
- State the results of your action in numerical or percentage terms
- Begin with an action verb
- Action statements are powerful to show what you did on the job and how your contributions were effective. Ask yourself the following questions:
- What am I proud of?
- What problem did I solve and what was the result?
- Whom did I help to accomplish what?
- How did I make a difference in an organization?
- How did you help making someone else’s life easier or more successful?
Examples:
- Coordinated fundraiser and raised $ 5,000 for Habitat for Humanity
- Provided excellent customer service by assessing clients’ needs, suggesting appropriate services, and responding to questions
- Initiated cost reduction plan in my division, resulting in 27% ($135,000) cost reduction with no negative impact on production capability.
- Taught reading skills to 20 inner city kids resulting in all students passing the basic skills exam.
- Supervised a team of six service employees. Led team to win the annual team of the year award in our division.
- Initiated, organized, and successfully lead PTA.
- Scheduled travel arrangement for nine sales professional to ensure efficient use of their time.
- Designed and authored a training manual for sales force.
- Fostered an engaging and challenging learning environment for a diverse group of children to support their successful high school graduation.
- Complete the following template in order to help develop powerful persuasive statements
- Describe a problem, situation, or opportunity you faced
- The action you took (check action verb list)
- The result/outcome of your action, quantify if possible
Then, summarize A, B, and C in one statement.
Successful Business Communication 