1. Use your body language to show your are listening.
2. Repeat the question for all to hear.
3. Keep answers short and to the point.
4. State ground rules to maintain control.
5. Respond unemotionally.
6. Clarify any confusion
Successful Business Communication
talk about talk
1. Use your body language to show your are listening.
2. Repeat the question for all to hear.
3. Keep answers short and to the point.
4. State ground rules to maintain control.
5. Respond unemotionally.
6. Clarify any confusion